AI-Human Interaction

AI representing personas representing user groups: Applying the agency theory to examine interaction challenges of conversational personas as decision-making tools

Joni Salminen, Soon-Gyo Jung, Ilkka Kaate, Trang Thi Thu Xuan, Jinan Y. Azem, Kholoud Khalil Aldous, Danial Amin, Bernard J. Jansen
Decision Support Systems (2025)

Examining Student Teachers’ Agency in an AI-Supported Learning Environment: Q Methodology Research

Youmen Chaaban, Song-Gyo Jung, Johanne Medina, Jinan Y. Azem, Joni Salminen & Bernard J. Jansen
International Journal of Artificial Intelligence in Education (2025)

What is User Engagement?: A Systematic Review of 241 Research Articles in Human-Computer Interaction and Beyond

Bernard J. Jansen, Kathleen Guan, Joni Salminen, Khloud Aldous, Soon-gyo Jung
Proceedings of the Conference on Human Factors in Computing Systems (CHI) (2025)

Cipherbot: A Learning Platform for AI-Augmented Education

Soon-Gyo Jung, Johanne Medina, Kholoud Aldous, Jinan Azem, Joni Salminen, Bernard J Jansen
Proceedings of the Augmented Humans International Conference (2025)

When Personas Talk to You: Evaluating the Evolution of User Personas from Static Profiles to Conversational User Interfaces

Ilkka Kaate, Joni Salminen, Soon-Gyo Jung, Trang Thi Thu Xuan, Jinan Y Azem, João M Santos, Bernard J Jansen
Proceedings of the ACM Designing Interactive Systems Conference (2025)

Human-centred artificial intelligence in progressive education: unravelling the benefits and challenges in Qatar’s HEIs

Bernard J. Jansen, Soon-gyo Jung, Ali Farooq, Joni Salminen, Kholoud Aldous, Pilira Stella Msefula, Amani Alabed, Salar M. Khan, Richard O’Kennedy
The Future of Education Policy in the State of Qatar, Singapore: Springer Nature (2025)

What is User Engagement?: A Systematic Review of 241 Research Articles in Human-Computer Interaction and Beyond

Bernard J Jansen, Kathleen W Guan, Joni Salminen, Kholoud Khalil Aldous, Soon-Gyo Jung
Proceedings of the Conference on Human Factors in Computing Systems (CHI) (2025)

PersonaCraft: Leveraging language models for data-driven persona development

Soon Gyo Jung, Joni Salminen, Kholoud Khalil Aldous, Bernard J. Jansen
 International Journal of Human Computer Studies (2025)

Measuring Engagement Through Remote Interactions of Customers: Introducing METRIC

Jinan Y. Azem, Joni Salminen, Soon-gyo Jung, Bernard J. Jansen
International Symposium on Networks, Computers and Communications (ISNCC) (2023)

Employing large language models in survey research

Bernard J. Jansen, Soon-gyo Jung, Joni Salminen
Natural Language Processing Journal (2023)

Understanding Audiences, Customers, and Users via Analytics

Bernard J. Jansen, Kholoud K. Aldous, Joni Salminen, Hind Almerekhi, Soon-gyo Jung
Springer International Publishing AG (2023)

Data-driven personas

Bernard J. Jansen, Joni Salminen, Soon-gyo Jung, Kathleen Guan
Springer Nature (2021)