AI-Human Interaction

Agentic Engagement with Educational AI Chatbots Among Pre-service Teachers: A Mixed-Method Study in Qatar

Youmen Chaaban , Soon-Gyo Jung , Bernard J Jansen
Journal of University Teaching and Learning Practice (2026)

From Priming Modalities to Educational AI Chatbot Engagement: A Study of 67 Learners

Trang Xuan , Joni Salminen , Ilkka Kaate , Farhan Ahmed , Danial Amin , Rajat Patil , Soon-Gyo Jung , Jinan Y. Azem , Bernard J. Jansen
International Journal of Human–Computer Interaction (2026)

Understanding User Engagement with Cross-Platform Social Media Content Created by Humans Versus AI: An Evaluation of ChatGPT in Content Marketing

Kholoud Aldous , Joni Salminen , Ali Farooq , Soon-gyo Jung , Bernard Jansen
ACM Transactions on the Web (2026)

AI representing personas representing user groups: Applying the agency theory to examine interaction challenges of conversational personas as decision-making tools

Joni Salminen, Soon-Gyo Jung, Ilkka Kaate, Trang Thi Thu Xuan, Jinan Y. Azem, Kholoud Khalil Aldous, Danial Amin, Bernard J. Jansen
Decision Support Systems (2025)

Examining Student Teachers’ Agency in an AI-Supported Learning Environment: Q Methodology Research

Youmen Chaaban, Soon-Gyo Jung, Johanne Medina, Jinan Y. Azem, Joni Salminen & Bernard J. Jansen
International Journal of Artificial Intelligence in Education (2025)

Cipherbot: An AI-Powered Educational Assistant for Conversational Q&A About Course Material

Jinan Azem , Soon-Gyo Jung , Johanne Medina , Kholoud K. Aldous , Joni Salminen , Bernard J Jansen
International Conference on Foundation and Large Language Models (FLLM) (2025)

Investigating the Usability of an Educational AI Chatbot by Middle School Teachers and Students for Enhanced Learning

Kholoud Khalil Aldous , Joni Salminen , Soon-gyo Jung , Jinan Y. Azem , Johanne Medina , Salar M. Khan , Amani Alabed , Bernard J. Jansen
International Conference on Foundation and Large Language Models (FLLM) (2025)

What is User Engagement?: A Systematic Review of 241 Research Articles in Human-Computer Interaction and Beyond

Bernard J. Jansen, Kathleen Guan, Joni Salminen, Khloud Aldous, Soon-gyo Jung
Proceedings of the Conference on Human Factors in Computing Systems (CHI) (2025)

Cipherbot: A Learning Platform for AI-Augmented Education

Soon-Gyo Jung, Johanne Medina, Kholoud Aldous, Jinan Azem, Joni Salminen, Bernard J Jansen
Proceedings of the Augmented Humans International Conference (2025)

When Personas Talk to You: Evaluating the Evolution of User Personas from Static Profiles to Conversational User Interfaces

Ilkka Kaate, Joni Salminen, Soon-Gyo Jung, Trang Thi Thu Xuan, Jinan Y Azem, João M Santos, Bernard J Jansen
Proceedings of the ACM Designing Interactive Systems Conference (2025)

Human-centred artificial intelligence in progressive education: unravelling the benefits and challenges in Qatar’s HEIs

Bernard J. Jansen, Soon-gyo Jung, Ali Farooq, Joni Salminen, Kholoud Aldous, Pilira Stella Msefula, Amani Alabed, Salar M. Khan, Richard O’Kennedy
The Future of Education Policy in the State of Qatar, Singapore: Springer Nature (2025)

What is User Engagement?: A Systematic Review of 241 Research Articles in Human-Computer Interaction and Beyond

Bernard J Jansen, Kathleen W Guan, Joni Salminen, Kholoud Khalil Aldous, Soon-Gyo Jung
Proceedings of the Conference on Human Factors in Computing Systems (CHI) (2025)

PersonaCraft: Leveraging language models for data-driven persona development

Soon Gyo Jung, Joni Salminen, Kholoud Khalil Aldous, Bernard J. Jansen
 International Journal of Human Computer Studies (2025)

Measuring Engagement Through Remote Interactions of Customers: Introducing METRIC

Jinan Y. Azem, Joni Salminen, Soon-gyo Jung, Bernard J. Jansen
International Symposium on Networks, Computers and Communications (ISNCC) (2023)

Employing large language models in survey research

Bernard J. Jansen, Soon-gyo Jung, Joni Salminen
Natural Language Processing Journal (2023)

Understanding Audiences, Customers, and Users via Analytics

Bernard J. Jansen, Kholoud K. Aldous, Joni Salminen, Hind Almerekhi, Soon-gyo Jung
Springer International Publishing AG (2023)

Data-driven personas

Bernard J. Jansen, Joni Salminen, Soon-gyo Jung, Kathleen Guan
Springer Nature (2021)

Automatically Conceptualizing Social Media Analytics Data via Personas

Soon-gyo Jung , Joni Salminen , Jisun An , Haewoon Kwak , Bernard Jansen
Proceedings of the International AAAI Conference on Web and Social Media (2018)

Assessing the Accuracy of Four Popular Face Recognition Tools for Inferring Gender, Age, and Race

Soon-gyo Jung , Jisun An , Haewoon Kwak , Joni Salminen , Bernard Jansen
Proceedings of the International AAAI Conference on Web and Social Media (2018)

Automatic Persona Generation (APG)

Soon-gyo Jung , Joni Salminen , Haewoon Kwak , Jisun An , Bernard J. Jansen
Proceedings of the 2018 Conference on Human Information Interaction&Retrieval – CHIIR '18 (2018)

Persona Generation from Aggregated Social Media Data

Soon-Gyo Jung , Jisun An , Haewoon Kwak , Moeed Ahmad , Lene Nielsen , Bernard J. Jansen
Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems (2017)