Research / AI for Social Good / AI-Human Interaction

AI-Human Interaction

Overview

The AI-Human Interaction group explores how humans interpret AI responses and how AI can better understand human intent. This group also encompasses AI for education, designing systems that enhance learning, personalize instruction, and improve educational access. By studying diverse user needs and developing data-driven personas, the group aims to make AI systems more intuitive, relatable, and trustworthy. Its work emphasizes communication, transparency, human-centered design, and educational impact to ensure AI serves people effectively and ethically.

Team

Alumni

Kholoud Aldous

Post-doc
Jinan Yousef Azem

Jinan Yousef Azem

Research assistant

Tools

Acua

Acua

Acua is the organizing theme of our research efforts, focusing on audience, customer, and user analytics for an enhanced understanding of these populations for an organization. Our efforts concentrate on research for collecting, measuring, analyzing, and reporting digital data to enhance insights into the behavior of audiences, customers, and users, with the development of systems to support these activities central to the research.

AI-Human Interaction
Cipherbot: AI-Powered Transformation of Learning

Cipherbot: AI-Powered Transformation of Learning

Cipherbot is an AI teaching and learning platform that turns existing course and curriculum materials into AI-generated lesson plans, slides, narrated videos, study guides, and assessments, while giving learners a 24/7 multilingual tutor that answers only from the instructor’s content, with citations back to the source. Built for the full education spectrum—from national ministry deployments to K-12 schools, universities, and corporate training partners—it combines configurable AI pedagogy, early at-risk-student analytics, automated grading, and full LMS integration. Pilot-tested and adopted by institutions across multiple countries—including Qatar, Korea, Australia, Finland, China, Vietnam, and Indonesia—Cipherbot has served over 4,200 active users, including 400+ teachers and 3,000+ students across 800+ classes, all as part of a social-impact initiative bringing safe, citation-backed AI into everyday teaching and learning.

AI-Human Interaction
METRIC​: Measuring Engagement Through Remote Interactions of Customers

METRIC​: Measuring Engagement Through Remote Interactions of Customers

METRIC is a tool for collecting, measuring, analyzing, and reporting the engagement of online systems through real interactions of customers or users, including real-time. METRIC enables system stakeholders to enhance understanding of their customers via actual behavior on particular pages in the online systems, including the focus and interaction with sub-elements on a page within that system.

AI-Human Interaction
Survey2Persona​

Survey2Persona​

Survey2Persona is a survey data analysis and visualization tool. It transforms numerical survey responses (e.g., Likert scale, Binary, or other categorical data) and associate demographic survey data into personas, a humanized representation of the underlying survey data presented as a believable person, containing picture, name, age, country, and other demographic attributes and information.​

AI-Human Interaction

Related publications

AI-Human Interaction2026

It's Not How They Talk, It's Who They Are: Learning Style, Not Interaction Modality, Predicts AI Newbies’ Engagement with Educational Chatbots

Trang Xuan, Joni Salminen, Jack Tillotson, Waleed Akhtar, Thanh Van Bui, Kholoud Khalil Aldous, Johanne Medina, Soon-gyo Jung, Bernard J. JansenJournal of Educational Technology Systems (2026)
DOI
AI-Human Interaction2026

What it means to learn with GenAI: Theorising student teachers’ perspectives on learning with GenAI through Q methodology research

Youmen Chaaban, Soon-Gyo Jung, Bernard J JansenEuropean Journal of Teacher Education (2026)
DOI
AI-Human Interaction2026

Agentic Engagement with Educational AI Chatbots Among Pre-service Teachers: A Mixed-Method Study in Qatar

Youmen Chaaban, Soon-Gyo Jung, Bernard J JansenJournal of University Teaching and Learning Practice (2026)
DOI
AI-Human Interaction2026

From Priming Modalities to Educational AI Chatbot Engagement: A Study of 67 Learners

Trang Xuan, Joni Salminen, Ilkka Kaate, Farhan Ahmed, Danial Amin, Rajat Patil, Soon-Gyo Jung, Jinan Y. Azem, Bernard J. JansenInternational Journal of Human–Computer Interaction (2026)
DOI
AI-Human Interaction2026

Understanding User Engagement with Cross-Platform Social Media Content Created by Humans Versus AI: An Evaluation of ChatGPT in Content Marketing

Kholoud Aldous, Joni Salminen, Ali Farooq, Soon-gyo Jung, Bernard JansenACM Transactions on the Web (2026)
DOI
15 of 27 publications